"Today I met a friend who has been seeing you recently and I want to say thank you. You have made such a change in how she is feeling and seeing things. I honestly believe had she not been to see you over the weeks I wouldn't have this friend today. She spoke of you and how you did not judge or make her feel inadequate and what she feels is normal, I believe she needed your help more than she realised. Finally, my friend is now accepting her situation and although has a long way to go, without your help this would not have been possible. If you can get through to her a closed book you are wonderful at what you do. Again THANK YOU"